Yes. We currently offer free shipping on orders delivered within Morelos..

Yes. National shipping is available throughout Mexico. Shipping rates are calculated during checkout.

Yes. International shipping is available for selected destinations. Shipping costs may vary depending on the destination.

Processing and delivery times may vary depending on the destination and order volume. Estimated delivery times will be provided during the shipping process.

Once your order has been shipped, tracking information will be provided when available so you can follow the status of your delivery.

Returns and exchanges may be accepted depending on the condition of the product and the reason for the request. Items must be unused and in their original condition.

Customized or personalized products may have different return restrictions. Please contact our support team before requesting a return or exchange.

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and product so we can review the issue and assist you.